| Support
contracts tailored for your
needs... |
Telephone
- Systems -
Hardware -
Disaster Recovery
- Total Solution
moodey it offers
a range of support contracts, each
tailored with different levels of
service to suit your individual needs.
Our Telephone Support team offers
unlimited telephone support.
moodey it
will offer as much constructive advice
as possible in order to help resolve
the problem.
Online support is included with all
telephone support contracts. With
our 'Log A Call' button, customers
can report issues with moodey it's
online system. For more information
please click here!
In the event of a system failure
not being resolved by telephone and
it is deemed that a site visit would
be required, this would be classed
as an ad-hoc visit and therefore charged
on a call out basis.
For more information please contact
us.
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This contract offers an initial system
audit to identify the customer's requirements,
and aid in designing a contract to
suit the customer needs.
- Hardware
- Software
- Backups
- Network
- Internet
- Security
- Compliancy
The contract will include preventative
maintenance visits. These visits are
designed to detect problems before
they occur and reduce overall down
time throughout the year.
For more information please contact
us.
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